Cayla Zimmerman

Effectively acquiring facility services requires a strategic approach that balances cost optimization with risk mitigation. This workshop explores best practices for controlling costs, managing contracts, and ensuring service quality while minimizing potential disruptions to facility operations. Participants will learn how to negotiate favorable terms, manage supplier performance, and address potential risks proactively. 

Key Takeaways:  

• Mitigate risks related to service quality, compliance, and supplier financial stability 
• Develop robust Service Level Agreements (SLAs) that align with facility needs and performance expectations 
• Ensure business continuity and operational resilience through robust service delivery and contingency planning 

Cayla Zimmerman, Manager, MRO Services, North America - Ingredion Incorporated